NEW DELHI: Tata Communications today said it has entered into an outsourcing agreement with Cananda-based Videotron under which the later will route the entire international voice traffic though the Tata group firm's network.
Videotron would continue to be one of the Tata Communication's' key suppliers of telecommunication service in Canada, Tata group firm said in a filing to the Bombay Stock Exchange .
Through it, Tata Communications will become Videotron's sole provider of internal voice termination. By tapping into Communications' extensive and robust voice infrastructure, Videotron will be able to offer its customers higher quality international calls at competitive rates.
Tata Communications' advanced voice traffic management tools will allow Videotron to effectively manage operational costs and increase focus on its core businesses and key growth areas.
"We are confident this partnership will provide enhanced international call service quality to our subscribers, boosting our standing in the market place and cementing our position as one of Canada's leading telecommunications providers," Videotron Business Solutions President Jean Novak said.
Tata Communications strategic voice traffic outsourcing enables providers to leverage Tata Communications scale and routing expertise while reducing their exposure in the low margin, high risk international voice termination business.
"The solution that we offer allow our customers to become more competitive in their regions by reducing costs, streamlining operations and improving service quality, while allowing them to focus limited resources on core services and key growth segments," Tata Communications President of Global Voice Solutions Michel Guyot said.
Tata Communications' flexible partnership approach includes route outsourcing and infrastructure sharing.
Videotron will be able to grow their voice revenues while reducing capital commitments to traffic management platforms, back-office capabilities and next-generation IP networks.