Business operations
TKM Global, a subsidiary of TM International Logistics in India, is in the business of international logistics and supply chain management. With a current turnover of $6 million, the company has seven employees at its Shanghai office and is headed by Susen Dutta.

 

Strategy and challenges
China occupies an important place in TKM’s road map for sustainable growth worldwide. Given the rapid growth in EXIM trade between China and India, the company’s initial efforts are focused on developing niche market share in select key regions of east China. These regions are likely to contribute significantly not only to the bottom line of the parent company but also to its existing value chain comprising ship chartering and management, port operations, supply chain delivery, and other ancillary businesses in India and overseas.

 

A challenge for TKM is the availability of people with the business knowledge and right attitude. The local language also poses a problem for expatriate employees.

 

Accomplishments and vision
TKM’s operations saw its turnover double, year on year, in 2010-11. It aims to remain one of the most preferred brands for its potential customers in east China, while maintaining its current market share in the region. For the long term, TKM plans to expand its market base to north and south China with a basket of logistics solutions, dynamic enough to be customised to client needs.