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Quality matters

Tata Projects, an authorised inspecting authority under the Indian Boiler Regulation, offers quality and audit services of mechanical and electrical equipment manufacturers for global clients sourcing from China

 
Business operations
Tata Projects in China operates in sectors such as energy, power transmission and distribution; oil, gas and hydrocarbons; cement machinery; metal and mining machinery; telecom; and chemicals and pharmaceuticals.
 
It offers its global clients a range of services, including supplier evaluation / approval, pre-shipment inspection, field inspection, second-party and third-party inspection, and inspection under the Indian Boiler Regulation. Headed by Sanjan Sengupta, the China operations of Tata Projects had a turnover of around $0.75 million in 2009-2010.
 
Strategy and challenges
In China, Tata Projects has to compete with some of the best-known global names in the area of quality and audit services of mechanical and electrical equipment. Also because of recent regulatory restrictions imposed on representative offices, the company has had to limit the deputation of experts from India.
 
Accomplishments and vision
The company, representing South African power utility major Eskom, contributed successfully to quality adherence in the supply of four units of the 800MW power plant generator and turbine being manufactured at the Alstom power base in Beijing.
 
It has also been provided quality audit services in the supply of power plant equipment from China to India, besides offering its services as an authorised inspecting authority under Indian Boiler Regulation, to a Chinese manufacturer in the supply of CFBC boilers.
 
Over the coming years, Tata Projects aims to increase its business in Mainland China. It plans to become an approved third-party inspection authority representing reputed Chinese manufacturers. The company also aims to be the preferred company, for Tata companies, for inspection of equipment sourced from China.

This snapshot was part of a special section on China that appeared in the Tata Review. The section also carried an interview with James Zhan, head of the Tata Sons office in China. Follow the links below to go to the interview and other company snapshots:

“China’s expectations have changed”: Interview with James Zhan, head of the Tata Sons office in China

Jaguar Land Rover: Building a second home

Nanjing Tata AutoComp Systems: Component competence

Tata Consultancy Services: Right-shoring innovation
Tata Refractories: First and flourishing
Tata South East Asia: Goodwill ambassador
Tata Steel Asia: Casting master alloys
Tata Steel International: Majoring in steel
TKM Global: Basketful of solutions
Wuxi Jinyang Metal Products: Weaving strands of success

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